Vaccination Service Terms & Consent

Vaccination is administered by a BunoPets team member registered with the Animal Health and Livestock Service Professionals Council (AHLSPC).

Professional registration: Class C · Reg. 14761

The professional works only within the scope allowed by their registration, education, training and applicable Nepal law.

We do not describe this professional as a veterinarian unless that person is separately registered as a veterinarian under applicable law.

BunoPets currently provides vaccination services for:

Available vaccines and packages are shown on our vaccination page and are confirmed before vaccination.

The vaccine or schedule may depend on your pet's age, vaccination history, health and other relevant factors.

Before giving a vaccine, our animal-health professional may ask about:

Please give complete and correct information.

We may also check the pet's general condition before vaccination.

We may postpone or decline vaccination if:

If a previous serious vaccine reaction is reported, veterinary review may be required before vaccination.

BunoPets obtains vaccines through veterinary suppliers.

Before administration, we check relevant information such as:

For home visits, vaccines are transported using a cold carrier or similar cold-storage method.

If we have reason to believe that a vaccine's storage or handling may have affected its condition, we will not administer it.

BunoPets does not sell these vaccines separately as retail products. They are provided as part of the vaccination service.

Vaccination may be available:

Home-service availability depends on location, schedule and operational conditions.

Please help us keep your pet and everyone present safe.

If your pet is aggressive, extremely fearful or cannot be safely restrained, we may stop or postpone the service.

This is a safety decision and does not mean your pet has done anything wrong.

Our registered animal-health professional may provide assessment or animal-health guidance only within the scope allowed by their professional registration, education, training and Nepal law.

Some conditions may need examination or treatment by a registered veterinarian.

If we believe veterinary care is needed, we may recommend that you contact a qualified veterinarian.

We may observe your pet for a reasonable period after vaccination.

Reactions can sometimes happen after vaccination.

Please follow any after-care instructions provided to you.

If your pet develops a serious or rapidly worsening reaction, contact a qualified veterinarian or veterinary emergency service immediately.

Do not wait for BunoPets support before seeking urgent veterinary care.

BunoPets may help with coordination where reasonably possible, but our support service is not a replacement for emergency veterinary care.

Vaccination helps reduce the risk of infectious disease.

No vaccine can guarantee that every animal will have complete protection.

Protection may depend on factors such as the pet's age, health, vaccination history, vaccine used and completion of the appropriate vaccination schedule.

BunoPets currently provides a physical vaccination record.

Where relevant, the record may include:

Please keep this record safely.

BunoPets may contact you about an upcoming vaccination or booster using:

Service reminders are different from promotional marketing messages.

You can ask us to stop optional reminders.

The applicable vaccination price will be shown or confirmed before the service.

We will not add an undisclosed service charge without informing you.

If our animal-health professional decides after assessment that your pet should not be vaccinated for health reasons, we will postpone the vaccination.

Where the vaccine is not administered for this reason, BunoPets does not charge the vaccination fee for the unprovided vaccination.

If our team reaches your Kathmandu location but vaccination cannot be completed because:

a Rs500 home-visit charge may apply.

This charge does not apply where BunoPets itself decides vaccination should be postponed because the pet is medically unsuitable.

Any applicable visit charge should be communicated before the appointment.

You may cancel a home vaccination booking before our animal-health professional arrives at the service location.

There is normally no BunoPets cancellation fee when the appointment is cancelled before arrival.

If BunoPets cancels a prepaid vaccination that is not provided, the applicable prepaid amount will be refunded.

We may recommend rescheduling if your pet is unwell or vaccination should not proceed.

BunoPets may also need to reschedule because of vaccine availability, travel conditions, safety issues or other operational circumstances.

We will contact you where possible.

You agree to:

Please tell us if anything important changes before the appointment.

Booking a vaccination appointment is a request for the service.

Before the vaccine is administered, you must allow the service to proceed.

By confirming that the vaccination may proceed, you confirm that:

You may withdraw consent before the vaccine is administered.

Any applicable home-visit charge under this Policy may still apply if our team has already arrived.

BunoPets may keep information needed to provide and document the vaccination service, including pet details, vaccination history and relevant medical notes.

Our Privacy Policy explains how we handle personal information and privacy requests.

If you have a non-emergency concern about a vaccination service, contact BunoPets:

Phone: +977-9761336697

Email: [email protected]

For a medical emergency, seek qualified veterinary care immediately.

BunoPets is operated by:

BunoPets Pvt. Ltd.

Company Registration No. 384296/82/83

PAN 623536137

Registered Office: Mahalaxmi-4, Lalitpur, Nepal

Phone: +977-9761336697

Email: [email protected]

Website: https://bunopets.com